Comprehensive SLA Management Platform
Six core features designed for IT operations teams who demand accuracy, speed, and actionable intelligence.
Choose Your SLA Management Plan
Flexible pricing for teams of any size. All plans include a 14-day free trial — no credit card required.
Starter
For small teams getting started with proactive SLA monitoring.
- Up to 10 monitored services
- Real-time SLA monitoring
- Email & Slack alerts
- 30-day data retention
- AI breach prediction
- CMDB integrations
Enterprise
Full-scale solution for complex multi-region enterprises with custom requirements.
- Everything in Professional
- On-premise deployment option
- Dedicated account manager
- Custom integrations & SSO/SAML
- 24/7 support with 1h response SLA
- SOC 2 & ISO 27001 compliance reports
14-day free trial on all plans · No credit card required · Cancel anytime
How TechCorp Eliminated SLA Breaches
TechCorp's operations team managed 120+ microservices across three regions with reactive monitoring. They experienced 3-4 SLA breaches per quarter, each costing significant revenue and customer satisfaction.
Implemented SLAInsightAI for unified monitoring and predictive breach detection. Connected their CMDB and service catalog APIs to get real-time insights.
95% reduction in SLA breaches, 40% faster incident response, and $500K annual savings in downtime costs.
What Our Customers Say
IT leaders trust SLAInsightAI to protect their most critical services.
"SLAInsightAI transformed our operations. We went from firefighting to proactive prevention. The breach predictions are scarily accurate."
"The resource allocation recommendations alone paid for the platform 10x over. We've eliminated 90% of our unnecessary over-provisioning."
"Integration with our CMDB was seamless. Within hours we had complete visibility across all our services. A game-changer for our team."
"We haven't had an unexpected SLA breach in 8 months. SLAInsightAI gives us the heads-up we need to fix problems before customers notice."
Frequently Asked Questions
Everything you need to know about implementing SLAInsightAI in your environment.
Enterprise-Grade Capabilities
Built for scale. Designed for IT teams who demand reliability, security, and intelligent automation at the infrastructure and application layer.
Multi-Region Support
Deploy across multiple geographic regions with unified dashboards. Monitor services in AWS, Azure, GCP, or on-premise data centers with consistent SLA tracking, cross-region correlation, and automatic failover orchestration for mission-critical workloads.
Role-Based Access Control
Granular permission models aligned with organizational hierarchies. Define roles for operators, service owners, and executives. Enforce least-privilege access to sensitive SLA data, configuration changes, and resource allocation recommendations with full audit trails.
Enterprise SSO Integration
Seamless authentication via SAML 2.0, OAuth 2.0, and OpenID Connect. Integrate with Okta, Azure AD, Google Workspace, or any identity provider. Support for MFA, session timeout policies, and automated user provisioning via SCIM for streamlined onboarding.
Custom Alerting Logic
Define SLA thresholds specific to each service tier and business priority. Route alerts to on-call teams via PagerDuty, Slack, or ServiceNow. Create multi-stage escalation policies, schedule maintenance windows, and integrate with incident management platforms automatically to reduce MTTR.
Audit Logs & Compliance
Comprehensive audit trails for every configuration change, access event, and SLA breach. Retain logs for SOC 2, ISO 27001, and HIPAA compliance requirements. Export to SIEM platforms, generate compliance reports on-demand, and maintain immutable records with cryptographic verification.
API-First Architecture
Programmatic access to all SLA data, AI-powered predictions, and infrastructure recommendations via RESTful and GraphQL APIs. Build custom workflows, automate resource scaling decisions, integrate with Terraform or Ansible, and embed SLA intelligence into your operational automation platform with comprehensive SDK support.